Terms & Conditions

SIGNATURE RENTALS TERMS & CONDITIONS

 

BOOKINGS & CANCELLATIONS

  • The hire charge is based on a one day period, Terms and Conditions, covering supply on one working day, use on the second working day and return on the third working day. If the hire is for use on a weekend, the hire period is from Friday to Monday.
  • Items are placed on soft hold for 7 days, upon the client confirming their order. An order is considered booked when the Terms and Conditions are signed, and a 25% non-refundable deposit payment is made
  • Full payment is required to be paid 30 days prior to your event. If your event is booked within the 30-day payment requirement, full payment is expected
  • A holding deposit payment of €250.00 is required against the loss or damage of Signature Rentals. The holding deposit is refundable on return, less the cost of replacement/ repair if applicable
  • All hire items are subject to VAT at 23%
  • Payment is accepted in the form of credit, laser cards and electronic payments, direct to the Signature Rentals account
  • Booking deposits paid are non-refundable to cancellation, change of date or change-of-mind
  • Cancellations 30 days prior to your booking will be eligible for a refund, less the booking deposit
  • Cancellations within 30 days prior to your delivery will be refunded the delivery and pickup fees only. The hire items amount will not be refunded as this is considered loss of opportunity
  • No refund applies to our required 25% booking deposit
  • Booking deposits are not refundable nor transferable; a 25% non-refundable deposit is required to offer you (the client) and Signature Rentals security. By paying your booking deposit the items you have requested will be held for you only on your event date, Signature Rentals will make those items unavailable to other clients once your deposit is received
  • Please select your hire items wisely; once your booking deposit is received, we do not allow items to be changed due to loss of opportunity
  • Any changes to orders must be made in writing 5 working days before the agreed delivery/collection date

 

 

DELIVERY & COLLECTION

  • Should delivery and collection be required additional costs apply
  • Pick-ups and drop-offs for orders are only available Monday – Friday, 8.00am – 6.00pm at Unit 4, 148 Richmond Road, Drumcondra, Dublin 3
  • To avoid any late fees, all items must be returned at the agreed date and time
  • It is important to measure your vehicle, before picking up an order to make sure the items will fit in your vehicle. The Signature Rentals team is happy to assist in determining the appropriate vehicle size for the order. However, it is up to the client to make sure the items will fit safely and securely. For Signature Rentals larger furniture pieces and breakables, we need our professionally trained crew to handle the delivery to your venue
  • Additional labour/delivery costs may incur as a result of any unreasonable delays to the delivery/collection of Signature Rentals to a private property or venue

 

 

LOST & DAMAGED GOODS

  • All hire items lost or damaged will be charged to you at the full replacement rate
  • All our hire bookings at Signature Rentals include a damage waiver – this covers general cleaning after your event. If an item is unreturned, broken or damaged beyond repair, payment of full replacement value is required within seven days.  If an item is returned damaged but repairable, you will be sent an invoice for the cost of repairs and payment is required within seven days
  • Upholstered items that are returned dirty will be professionally cleaned at our warehouse and an invoice will be issued to you for payment. Payment is required within seven days
  • Should a lost item be found it must be returned within two weeks, or a full replacement cost will be charged

 

RESPONSIBILITY FOR PROPERTY

  • The client shall be responsible for the safe custody of Signature Rentals throughout the rental period
  • All hire items must be returned in the original boxing/crates supplied by Signature Rentals